How are we doing?
In excess of 1400 + residents in Wakefield District accessed our service in January and the high demand continued into February when we assisted over 1300 + residents; these figures don’t account for those service users who we assist with ongoing issues.
We know that January can be a particularly tough month for our clients. Our new analysis predicts that people will seek our help every 3 seconds with money issues in January. Read More of our January 2017 Newsletter
From 7th November 2016 the Benefit Cap rollout commenced . It will affect those (unless they fall in one of the ’exempt’ groups) in receipt of Housing Benefit and Universal Credit. Read More of our November 2016 Newsletter
Statement on Citizens Advice call costs As a charity we’re committed to making our advice as accessible as possible and provide free advice through face to face drop in, appointments, email, web chat and online. In September 2014 we delivered our commitment to change our national phone lines from 084 numbers to 034 numbers. On top of … Continue reading September 2016 Newsletter→
2016/17 Quarter 1 We saw a 13% increase in presented advice issues 40% of service users stated they had a disability or long term health issue 1 in 3 of our clients have less money or escalating financial difficulties Top 2 Benefits issues Personal Independence Payments Employment Support Allowance Read More of our August 2016 … Continue reading August 2016 Newsletter→