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GENERAL NEWSLETTER FEBRUARY 2019

For everyone, for 80 years. A message from our Chief Executive Officer. Life can be tough for everyone at times and the need for free, confidential , independent advice in…

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GENERAL NEWSLETTER DECEMBER 2018

Improving the support available to people making a claim for Universal Credit is a vital part of our ongoing national ‘Fixing Universal Credit’ campaign work. Following the announcement in October…

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ANNUAL REPORT 2017 – 2018

The service aims : To Provide the advice people need for the problems they face To improve the policies and practices that affect people’s lives The Citizens Advice service provides…

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GENERAL NEWSLETTER OCTOBER 2018

Universal Credit Delivering end to end claims support On Monday 1st October the Secretary of State for Work and Pensions announced that her department will fund Citizens Advice England and…

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DEBT NEWSLETTER AUGUST 2018

Our Debt Advice Team: 5 full time paid advisers funded via the Money Advice Service in partnership with Citizens Advice Debt-Service-Newsletter-August-2018

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GENERAL NEWSLETTER AUGUST 2018

Research & Campaigning Universal Credit (UC) is the biggest change ever made to the benefits system, bringing together six benefits into a single payment. It replaces a legacy system that…

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GENERAL NEWSLETTER JUNE 2018

Scams Awareness 2018 We’ve been actively involved in the digital #scamaware campaign this year and across the month have been tweeting advice/alerts to our followers. General-Newsletter-June-2018

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GENERAL NEWSLETTER APRIL 2018

Are you ready for the General Data Protection Regulation (GDPR)? The GDPR is a new data protection law that will replace the Data Protection Act (1998) on 25th May 2018.…

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Calls to Adviceline are free from mobiles and landlines. You can see more about our call charges. Adviceline’s available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It’s not available on public holidays. If you call from a mobile, we’ll ask you to enter a local landline number on your keypad. This can be any number – we only use it to send your call to a local adviser if one’s available. We’ll answer as soon as we can – at busy times you might need to wait up to an hour. If the wait is long, we’ll tell you about other ways to get advice. You can also try calling again later.

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