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News

GENERAL NEWSLETTER APRIL 2018

Are you ready for the General Data Protection Regulation (GDPR)? The GDPR is a new data protection law that will replace the Data Protection Act (1998) on 25th May 2018.…

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GENERAL NEWSLETTER FEBRUARY 2018

How do our service users make that initial contact? 45% of our service users do not consider themselves disabled whilst 55% consider themselves disabled or managing a long term health…

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DEBT NEWSLETTER FEBRUARY 2018

Our debt service is available to anybody living in Wakefield District regardless of income/assets or level/type of debt. It is free, confidential and independent. Debt-Newsletter-Feb-2018

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ANNUAL REPORT 2016-2017

The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. AGM-REPORT-20162017

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GENERAL NEWSLETTER OCTOBER 2017

Service Development – Gender Violence and Abuse (GVA) Gender violence affects men, women & children; although it disproportionately affects women and girls. It includes domestic abuse/violence, harassment, ‘honour crimes’ and…

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GENERAL NEWSLETTER AUGUST 2017

The biggest change ever made to the benefits system. By 2022, more than 7 million households will be receiving it, over half of whom will be in work. The aim—to…

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IN SIGHT NEWSLETTER ISSUE 79

Universal Credit is the biggest change to the benefits system since it was created. Benefits and tax credits are the largest single area of advice we provide, and the roll-out…

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How to contact us

Calls to Adviceline are free from mobiles and landlines. You can see more about our call charges. Adviceline’s available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It’s not available on public holidays. If you call from a mobile, we’ll ask you to enter a local landline number on your keypad. This can be any number – we only use it to send your call to a local adviser if one’s available. We’ll answer as soon as we can – at busy times you might need to wait up to an hour. If the wait is long, we’ll tell you about other ways to get advice. You can also try calling again later.

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