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We aim to provide the advice people need for the problems they face and improve the policies and practices that affect
people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and
responsibilities. We value diversity, promote equality and challenge discrimination.

Useful Links

The following websites offer useful help and information.

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    Where to find us

    Car Icon

    Our premises back on to the Cheapside car park where you can park for 2 hours. There are also some disabled parking spots directly outside the back door.

    Train Icon

    We are a 5 minute walk from Westgate Train Station and a 15 minute walk from Kirkgate Train Station.

    Bus Icon

    From the bus station leave via the main entrance. Continue straight along Providence Street, cross the road on Northgate and continue up Cross Street. This will bring you onto Wood Street. Cross Wood Street and make your way up to the Town Hall on Wood Street. The CAB is directly behind the Town Hall on King Street.

    Wakefield Opening Times

    Monday : 10:00am – 3:00pm
    Tuesday : 12:00pm – 3:00pm
    Wednesday : Closed
    Thursday: 10:00am – 3:00pm
    Friday: 10:00am – 1:00pm

    Our Telephone Service is unaffected and is still Monday to Friday 9-5

    How to contact us

    Calls to Adviceline are free from mobiles and landlines. You can see more about our call charges. Adviceline’s available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It’s not available on public holidays. If you call from a mobile, we’ll ask you to enter a local landline number on your keypad. This can be any number – we only use it to send your call to a local adviser if one’s available. We’ll answer as soon as we can – at busy times you might need to wait up to an hour. If the wait is long, we’ll tell you about other ways to get advice. You can also try calling again later.

    Call Us On
    0800 144 8848
    Email Us By
    Clicking Here
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