The service aims :
- To Provide the advice people need for the problems they face
- To improve the policies and practices that affect people’s lives
The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
Read More of our Annual Report 2017 – 2018
Universal Credit Delivering end to end claims support
On Monday 1st October the Secretary of State for Work and Pensions announced that her department will fund Citizens Advice England and Wales, alongside Citizens Advice Scotland, to deliver a comprehensive support service helping people to make a Universal Credit claim.
Read More of our General Newsletter October 2018
Our Debt Advice Team: 5 full time paid advisers funded via the Money Advice Service in partnership with Citizens Advice
Read More of our Debt Newsletter August 2018
Research & Campaigning
Universal Credit (UC) is the biggest change ever made to the benefits system, bringing together six benefits into a single payment. It replaces a legacy system that had significant problems. When UC is fully rolled out around 7 million families will receive it.
Read More of our General Newsletter August 2018
Scams Awareness 2018
We’ve been actively involved in the digital #scamaware campaign this year and across the month have been tweeting advice/alerts to our followers.
Read More of our General Newsletter June 2018
Are you ready for the General Data Protection Regulation (GDPR)?
The GDPR is a new data protection law that will replace the Data Protection Act (1998) on 25th May 2018. Organisations must be able to demonstrate to individuals and the Information Commissioners Office (ICO) that they are compliant.
Read More of our General Newsletter April 2018
How do our service users make that initial contact? 45% of our service users do not consider themselves disabled
whilst 55% consider themselves disabled or managing a long term health condition.
Read More of our General Newsletter February 2018
Our debt service is available to anybody living in Wakefield District regardless of income/assets or level/type of debt. It is free, confidential and independent.
Read More of our Debt Newsletter February 2018
We would like to wish all of our funders, friends, service users and staff a Merry Christmas and a Happy New Year.
Read More of our Wakefield District Newsletter December 2017