How do our service users make that initial contact? 45% of our service users do not consider themselves disabled
whilst 55% consider themselves disabled or managing a long term health condition.
Read More of our General Newsletter February 2018
Our debt service is available to anybody living in Wakefield District regardless of income/assets or level/type of debt. It is free, confidential and independent.
Read More of our Debt Newsletter February 2018
We would like to wish all of our funders, friends, service users and staff a Merry Christmas and a Happy New Year.
Read More of our Wakefield District Newsletter December 2017
The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
Read More of our Annual Report 2016-2017
1st April 2017—30th September 2017 over 6300 advice issues were presented and dealt with via our general service.
Read More of our General Newsletter November 2017
Service Development – Gender Violence and Abuse (GVA) Gender violence affects men, women & children; although it disproportionately affects women and girls. It includes domestic abuse/violence, harassment, ‘honour crimes’ and forced marriage, trafficking and prostitution, rape and sexual violence, stalking and female genital mutilation (FGM)
Read More of our General Newsletter October 2017
The biggest change ever made to the benefits system. By 2022, more than 7 million households will be receiving it, over half of whom will be in work. The aim—to simplify the benefit system—is right. But it is currently failing too many people and forcing many into debt.
Read More of our General Newsletter August 2017
Universal Credit is the biggest change to the benefits system since it was created. Benefits and tax credits are the largest single area of advice we provide, and the roll-out of Universal Credit will have a huge impact for both our service and our clients. Since UC was launched, Citizens Advice has already helped over 48,000 people with Universal Credit issues.
Read More of our In Sight Newsletter Issue 79
Our debt service has been particularly busy across the past 6 months. We have seen 994 unique clients presenting 5829 issues.
Read More of our Debt Newsletter November 2017
As the statutory consumer watchdog for energy customers in June we published our latest energy supplier ratings which tells consumers how suppliers are performing across 5 measures, including complaint handling and switch timescales.
Read More of our General Newsletter July 2017