Free Adviceline : 0808 812 7134
Adviceline operating hours : 9:00am – 5:00pm

Local drop-in service

Find your closest outreach centre

Free Adviceline : 0808 812 7134

Adviceline operating hours : 9:00am – 5:00pm

Universal Credit Line : 0800 328 5644

Universal credit line open : 8:00am - 6:00pm

Free Adviceline : 0808 812 7134
Adviceline operating hours : 9:00am – 5:00pm

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About us

We offer free, confidential, impartial advice to everyone.

Our team are trained to advise on virtually any issue including:

  • Benefits
  • Debt and Money
  • Employment
  • Consumer Rights
  • Housing
  • Education
  • Health
  • Immigration
  • Family Issues
  • Legal

We can help via telephone, email and in-person.

You can also get a lot of self-help information yourself on all the subjects listed above on the national Citizens Advice website How Can We Help?

We rely on local funding as we are an independent local charity and we also rely on a team of volunteers to supplement the paid staff team.

We help over 10,000 local people each year with over 30,000 issues.

We can give advice in most languages in-person and via telephone and also offer disability access to in-person advice at our King Street office and in all outreach venues.  Contact Us

If you wish to make a complaint, please click on the link Complaints Policy this will take you to the complaint’s procedure.

What to bring with you when you visit us

Please bring all relevant paperwork with you.  For example anything to do with your benefits or debts you may have.  It will help us progress with your case if we can see the paperwork

Essential things to bring with you
  • Proof of any benefits claimed, including forms that you may need help filling in
  • Any debt letters you may have, which will help us deal with your debt problems
  • Housing - tenancy agreement or anything related to your housing situation
  • Employment - contract of employment or any letters you have received from your employer
  • Immigration - proof of right to reside, and proof of immigration status - recourse to public funds
  • Paperwork is essential to help with your enquiry
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Latest update

New Outreach office

Read more news and updates

Useful Downloads

Our latest Annual Report is available.

pdf

2022/23 Annual Report of Citizens Advice Wakefield District

Uploaded : 30th October 2023
Filesize : 8 MB
Filetype : pdf
Download
pdf

2021/22 Annual Report of Citizens Advice Wakefield District

Uploaded : 26th October 2022
Filesize : 2 MB
Filetype : pdf
Download
pdf

2020/21 Annual Report of Citizens Advice Wakefield District

Uploaded : 1st Jan 2022
Filesize : 13 KB
Filetype : pdf
Download
pdf

2020/21 Accounts and Trustee Report

Uploaded : 1st Jan 2022
Filesize : 13 KB
Filetype : pdf
Download

Registered Charity details

Citizens Advice Wakefield District is an operating name of Wakefield District Citizens Advice Bureau. Registered Charity No: 1058086. Registered in England & Wales as a Company limited by Guarantee, number: 3229045. Authorised and regulated by the Financial Conduct Authority FRN: 617779.

This website complies with the 2011 EU Cookie Policy. Citizens Advice Wakefield District has a complaints handling procedure. Please email districtoffice@wakefielddistrictcab.co.uk to request a copy. Our registered address is: First Floor, 27 King Street, Wakefield, WF1 2SR.

Our services are made possible with funding by
Wakefield Council logoWakefield Council
Money Advice logoMoney Advice
Advice Quality Standard logoAdvice Quality Standard
Nova logoNova

Speak to us

0808 812 7134

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