Free Adviceline : 0808 812 7134
Adviceline operating hours : 9:00am – 5:00pm

Local drop-in service

Find your closest outreach centre

Free Adviceline : 0808 812 7134

Adviceline operating hours : 9:00am – 5:00pm

Universal Credit Line : 0800 328 5644

Universal credit line open : 8:00am - 6:00pm

Free Adviceline : 0808 812 7134
Adviceline operating hours : 9:00am – 5:00pm

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Housing advice

Get help directly from Wakefield Citizens Advice, either by phone, in person or email, please click here.

You can also find advice on handling problems with your landlord and help to avoid losing your home.


Other services that may be able to help
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Citizens Advice (national service)

All housing issues

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Housing Advice Team

They help with housing related problems.

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Looking for somewhere to live.  This will help you with the options of who to contact.

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They provide support to prevent homelessness, temporary/emergency accommodation.  On this site there is a list of what they cover and whom.

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Landlord not doing repairs/housing in unsafe conditions

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Fusion Housing

Fusion housing will challenge homeless decision (with 21 days of being turned down for homeless application)

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Where to find us

Find us by car

Our premises back on to the Cheapside car park where you can park for 2 hours. There are also some disabled parking spots directly outside the back door.

Find us by train

We are a 5 minute walk from Westgate Train Station and a 15 minute walk from Kirkgate Train Station.

Find us by bus

From the bus station leave via the main entrance. Continue straight along Providence Street, cross the road on Northgate and continue up Cross Street. This will bring you onto Wood Street. Cross Wood Street and make your way up to the Town Hall on Wood Street. The CAB is directly behind the Town Hall on King Street.

Wakefield drop in opening hours


27 King Street, Wakefield, WF1 2SR

Disabled access is at the rear of the building via Woolpacks car park

Please note: Drop in – no appointment necessary

Our Telephone Service is available from Monday to Friday 9-5

Speak to our team

Calls to Adviceline are free from mobiles and landlines. You can see more about our call charges. Adviceline’s available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It’s not available on public holidays.

If you call from a mobile, we’ll ask you to enter a local landline number on your keypad. This can be any number – we only use it to send your call to a local adviser if one’s available.

We’ll answer as soon as we can – at busy times you might need to wait up to an hour. If the wait is long, we’ll tell you about other ways to get advice. You can also try calling again later.

How to contact us
Free Adviceline :0808 812 7134
Operating hours : 9:00am – 5:00pm
Find a local drop in : Select Location
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