Free Adviceline : 0808 812 7134
Adviceline operating hours : 9:00am – 5:00pm

Local drop-in service

Find your closest outreach centre

Free Adviceline : 0808 812 7134

Adviceline operating hours : 9:00am – 5:00pm

Universal Credit Line : 0800 328 5644

Universal credit line open : 8:00am - 6:00pm

Free Adviceline : 0808 812 7134
Adviceline operating hours : 9:00am – 5:00pm

Sign up to our Newsletter to receive regular updates, events and resources.  To sign up please go to the bottom of this page.

Debt and money advice

Our specialist debt advisers will: help you explore your debt problems, look at ways to reduce your outgoings; explore the debt options you have and how they will affect you; arm you with the facts so you are able to make informed choices and offer practical assistance if needed such as help filling in forms, writing letters or negotiating with third parties.

Specialist debt and money advice is open 9am to 5pm Monday to Friday. Telephone Freephone 0800 144 8848 or email

The following websites offer useful help and information.

Other services that may be able to help
Citizens Advice (national service) icon
Citizens Advice (national service)

Dealing with money issues can be difficult. On this page will give you information you need to make the right choice.

Find out more
Pensionwise icon

Advice can be given via Pensionwise regarding your pension for those who are aged 50 and over.

Find out more
Latest Vacancy
Apply Now
Latest Tweet

Did you know last year we helped 2.67 million people? We couldn’t have done it without our amazing volunteers!

Thank you so much for all your hard work and dedication in helping others 💙


Send us a message
Full width form

Where to find us

Find us by car

Our premises back on to the Cheapside car park where you can park for 2 hours. There are also some disabled parking spots directly outside the back door.

Find us by train

We are a 5 minute walk from Westgate Train Station and a 15 minute walk from Kirkgate Train Station.

Find us by bus

From the bus station leave via the main entrance. Continue straight along Providence Street, cross the road on Northgate and continue up Cross Street. This will bring you onto Wood Street. Cross Wood Street and make your way up to the Town Hall on Wood Street. The CAB is directly behind the Town Hall on King Street.

Wakefield drop in opening hours


27 King Street, Wakefield, WF1 2SR

Disabled access is at the rear of the building via Woolpacks car park

Please note: Drop in – no appointment necessary

Our Telephone Service is available from Monday to Friday 9-5

Speak to our team

Calls to Adviceline are free from mobiles and landlines. You can see more about our call charges. Adviceline’s available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It’s not available on public holidays.

If you call from a mobile, we’ll ask you to enter a local landline number on your keypad. This can be any number – we only use it to send your call to a local adviser if one’s available.

We’ll answer as soon as we can – at busy times you might need to wait up to an hour. If the wait is long, we’ll tell you about other ways to get advice. You can also try calling again later.

How to contact us
Free Adviceline :0808 812 7134
Operating hours : 9:00am – 5:00pm
Find a local drop in : Select Location
Wakefield Council Logo
Nova logo
Sign up to our newsletter!