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Contact Us

For telephone advice or for an appointment please call the advice line 03444 111 444 – Monday to Friday 9.00am – 5.00pm

Calls to our national phone service and consumer helpline cost the same as calling 01 and 02 numbers. They will be included as part of a mobile allowance or a landline call package. You will be charged for calls not included in your landline package or if you go over your mobile allowance. Calls will also be charged if you do not have a call package with your provider. Landline calls typically cost up to 9p per minute and calls from mobiles between 8p and 40p per minute. Please note that tariffs vary and are subject to change, so for specific call charge details please check with your own provider. For further information see Ofcom’s call cost guide.


To access our services you can:

  • Telephone the advice line 03444 111 444 Monday to Friday 9.00am – 5.00pm
  • Email us by clicking here
  • Drop in to one of our access points below
Location Drop-in times
27 King Street, Wakefield, WF1 2SR
Monday, 9 – 5
Tuesday, 9 – 8
Wednesday, 9 – 5
Thursday, 9 – 5
Friday, 9 – 5
First Saturday of every month 9 – 1
St Giles Centre, St Giles Parish Church, Market Street, Pontefract, WF8 1AT
Wednesday, 10 -2
Town Hall, High Street, Normanton, WF6 2DZ
Monday, 10 – 1
Old Town Hall , Wakefield Road, Featherstone, WF7 5WW
Tuesday, 10 – 1
South Elmsall
Westfield Resource & Enterprise Centre, Westfield Lane, South Elmsall, WF9 2PU
Tuesday, 10 – 1
The Village Hall, Harewood Lane, Upton, Pontefract, WF9 1JB
Wednesday, 10 – 1
South Kirkby & Moorthorpe
The Conference Room, Moorthorpe Railway Station, Barnsley Road, South Kirkby. WF9 3QF
Thursday, 10 – 1
Havercroft & Ryhill
Havercroft & Ryhill Community Learning Project, Mulberry Place, Ryhill, WF4 2BD
Monday, 10 – 1
Hemsworth Town Council, Community Centre, Bullenshaw Road, Hemsworth, WF9 4NE
Friday 10 – 1
From 5th July 2019