For telephone advice or for an appointment please call the advice line 03444 111 444 – Monday to Friday 9.00am – 5.00pm
Calls to our national phone service and consumer helpline cost the same as calling 01 and 02 numbers. They will be included as part of a mobile allowance or a landline call package. You will be charged for calls not included in your landline package or if you go over your mobile allowance. Calls will also be charged if you do not have a call package with your provider. Landline calls typically cost up to 9p per minute and calls from mobiles between 8p and 40p per minute. Please note that tariffs vary and are subject to change, so for specific call charge details please check with your own provider. For further information see Ofcom’s call cost guide.
To access our services you can:
- Telephone the advice line 03444 111 444 Monday to Friday 9.00am – 5.00pm
- Email us by clicking here
- Drop in to one of our access points below
| Location | Drop-in times |
|---|---|
| Wakefield 27 King Street, Wakefield, WF1 2SR |
Monday 9-5 Tuesday 9-8 Wednesday 9-5 Thursday 9-5 Friday 9-5 First Saturday of every month 9-1 |
| Pontefract St Giles Centre, St Giles Parish Church, Market Street, Pontefract, WF8 1AT |
Wednesday 10-2 |
| Normanton Town Hall, High Street, Normanton, WF6 2DZ |
Monday 10-1 |
| Featherstone Old Town Hall , Wakefield Road, Featherstone, WF7 5WW |
Tuesday 10-1 |
| South Elmsall Westfield Resource & Enterprise Centre, Westfield Lane, South Elmsall, WF9 2PU |
Tuesday 10-1 |
| Upton The Village Hall, Harewood Lane, Upton, Pontefract, WF9 1JB |
Wednesday 10-1 |
| South Kirkby & Moorthorpe The Conference Room, Moorthorpe Railway Station, Barnsley Road, South Kirkby. WF9 3QF |
Thursday, 10-1 |