News

GENERAL NEWSLETTER JULY 2017

As the statutory consumer watchdog for energy customers in June we published our latest energy supplier ratings which tells consumers how suppliers are performing across 5 measures, including complaint handling…

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DEBT NEWSLETTER MAY 2017

Our debt service is available to anybody living in Wakefield District regardless of income/assets or level/type of debt. It is free, confidential and independent.Debt-Newsletter-May-2017

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APRIL 2017 NEWSLETTER

Following our recent Citizens Advice Performance & Quality Audit we celebrate our achievement at being awarded an overall rating of GREEN (maximum award) A wonderful achievement for our team of…

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MARCH 2017 NEWSLETTER

How are we doing? In excess of 1400 + residents in Wakefield District accessed our service in January and the high demand continued into February when we assisted over 1300…

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JANUARY 2017 NEWSLETTER

“We know that January can be a particularly tough month for our clients. Our new analysis predicts that people will seek our help every 3 seconds with money issues in…

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DECEMBER 2016 NEWSLETTER

We would like to wish all of our funders, friends and service users a very Merry Christmas and a Happy New Year. Newsletter-December-2016-2

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How to contact us

Calls to Adviceline are free from mobiles and landlines. You can see more about our call charges. Adviceline’s available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning and end of the day. It’s not available on public holidays. If you call from a mobile, we’ll ask you to enter a local landline number on your keypad. This can be any number – we only use it to send your call to a local adviser if one’s available. We’ll answer as soon as we can – at busy times you might need to wait up to an hour. If the wait is long, we’ll tell you about other ways to get advice. You can also try calling again later.

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